Process: Frequently Asked Questions


This is a list of popular questions that many people have when starting a kitchen, bath, or other project. Please note that every project, house, and customer is unique and there may not be one right answer to every question. Please contact us for specific answers to any questions that you might have.

We are building a new house. When is the appropriate time to begin working with a kitchen and bath designer?


Every project is unique, but generally, any time you have a rough idea of about how much space you will be leaving for the kitchen and bathroom, we can start working.

Decisions that you make with us will require coordination with your contractor, plumber, electrician, and flooring company. The earlier that plans are finalized with us, the earlier that we can get your drawings to your contractor. This will ensure that drains and electrical wiring are placed in the proper locations. Depending on the season, we have a lead time of 1-3 months for cabinets and countertops. (This means that when you finalize your plans, it will be 1-3 months before the product will be ready for install.)


What is the process from start to finish for kitchen or bath projects?


I am in a hurry. Can you accommodate me?


Please call us at 217-342-9552 and speak to one of our specialists to see how we can help.


Do I get to keep your drawings?


We provide all our design work free of charge. Because of this, we typically do not release the drawings until you have made a deposit for purchase.


Will you install?


Cabinets: Yes. We are a full service shop and we are happy to install your cabinets. If you prefer to have someone else install, that is fine as well.

Countertops: Yes. In order for us to warranty your stone countertops, one of our qualified installers needs to install the tops. We would not have to install laminate countertops.